I Am Angry Today Because . . .

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AnnaMarie

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Feb 16, 2012
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Sent questions and got partial answers. Why do people not read an entire e-mail/post before responding? Doesn't matter how many questions you ask, your only getting one answer.

Anyway....they went silent one me. Then came back with the detailed answer to a question, and apologized for delay in responding. After a few more questions, I think they actually are a safe company for me...but so darn hard to get answers from.

I rarely put myself through this. I figure a company wants my money, they can meet me half way. But the similar product we were buying has been discontinued.
 

AnnaMarie

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Allergies really suck. As much as dealing with my food allergies is a PITA at least my allergens don't jump up and bite me on the.....well hand is where my son got bit.

He has an epi-pen but per doctors instructions, he's not getting it right now.

Last night he got bit between the pointy finger and the middle finger. Now to the wrist it is red, swollen, and itchy. I miss when he was little. I could have him sleep with me so I knew the reaction didn't get serious.
 

AnnaMarie

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Can I ask what bit him, AnnaMarie?

We think it was a mosquito. And this is him not having an allergic reaction. His three reactions led to the hospital. None actually went anaphylactic but they were worrisome. His allergist felt carrying an epinephrine autoinjector was best bet especially because insects are most aggressive when his other allergens are most active. The combination could be to much.

I checked his hand again and suggested if the swelling comes up at all he should take another antihistamine, don't wait. He decided to take one right away. We've always let him lead on what to take and when when it comes to allergy meds.
 

Out of Order

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We think it was a mosquito. And this is him not having an allergic reaction. His three reactions led to the hospital. None actually went anaphylactic but they were worrisome. His allergist felt carrying an epinephrine autoinjector was best bet especially because insects are most aggressive when his other allergens are most active. The combination could be to much.

I checked his hand again and suggested if the swelling comes up at all he should take another antihistamine, don't wait. He decided to take one right away. We've always let him lead on what to take and when when it comes to allergy meds.

I'm quite the allergy sufferer too. Not to his extent, but with Ragweed season upon us until the first heavy frost I'll be taking my pill once a day. Still isn't enough at times.

Tell your son I feel for him. Allergies of any kind suck big time, but what he goes through....well....I wish he didn't have to.
 

AnnaMarie

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Thanks Out of Order .

He went for testing because the pediatrician thought he might be allergic to peanuts. I didn't think so, but wanted environmental testing done.

Poor kid had a slew of scratch tests. All came back negative but two. The doctor looked at them and asked me how bad his reactions were to cats. I described it in detail and the allergist said it was one of the most severe cat reactions he'd ever heard....and it was the smaller of the two wheals. The other was mold.

He asked if DS had ever had penicillin and I said no because to much of his dad's family is allergic to it. He said to never allow him to have it. He refused to even do a proper penicillin test because it's an unnecessary exposure. He felt the same way about individual insect testing. You only get an answer for the specific insect tested...and if they test one that has never bit him he could have a false-negative.
 

Out of Order

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Thanks Out of Order .

He went for testing because the pediatrician thought he might be allergic to peanuts. I didn't think so, but wanted environmental testing done.

Poor kid had a slew of scratch tests. All came back negative but two. The doctor looked at them and asked me how bad his reactions were to cats. I described it in detail and the allergist said it was one of the most severe cat reactions he'd ever heard....and it was the smaller of the two wheals. The other was mold.

He asked if DS had ever had penicillin and I said no because to much of his dad's family is allergic to it. He said to never allow him to have it. He refused to even do a proper penicillin test because it's an unnecessary exposure. He felt the same way about individual insect testing. You only get an answer for the specific insect tested...and if they test one that has never bit him he could have a false-negative.

I have to run, but I've had more tests than I care to remember. Those little tiny needles they poke up and under your skin. And then wait for the results like vampires.....On the stomach or shoulder. Worse than suffering through a Jays game let me tell you....:D
 

CoriSCapnSkip

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Sent the following to my computer tech:

FOR GOD'S SAKE, PLEASE! HELP SAVE ME (if you can) FROM THIS HORRIBLE, INTOLERABLE TORTURE!

The Photos App is either losing pictures or not showing all that are there! I think it did this with those two of the cats. I threw away what I took to be extras from the desktop, then went to the place in the Photos Library where (according to their date) they should be, looked carefully, and nothing! So I reimported all CDs I had from 2008-2010 in order to get those and any others which might have been skipped. Now, for those years I have two and three duplicates of many images, including those of the cats, indicating they were already in the Photos App! Yet it not only never identified them as duplicates, it didn't show them when I carefully looked for them! I manually deleted a few extras, but I don't want to have to hit three buttons each time for each one of thousands of images, and that is the lesser of the two problems! The greater is the many images it is either only showing when it damn well feels like, or losing entirely!

For evidence of its evil and depraved ways, consider the attached images.

Number of images taken at Stuart Maxwell's Memorial Service: 17

Number of images showing in BOTH the iPhoto and Photos Libraries: 1!

Number of images taken at my sisters' 50th birthday party: 77

Number showing in the Photos Library (I haven't checked iPhoto): 49!

Also please check screen shots of the Photos and iPhoto Library versions of pictures taken on the same date, March 23, 2012, and note how some show in both versions and some only in one or the other!

THEY SHOULD BE IDENTICAL! WHAT IS THIS?????

Now, these were taken during that awkward time (end of 2010-middle of 2014) when I was no longer saving images to CD, but simply wiping the memory stick clean after importing it to iPhoto and MAKING ABSOLUTELY SURE THE IMAGES REALLY APPEARED THERE, FOOLISHLY TRUSTING the FAITHFUL PROMISE of iPhoto to save them ALL!!!!! (As stated, I reimported everything taken 2010 and before and some taken after 2014. Some duplicated, others appear only once, and some in between these dates not at all!)

I have noticed other instances of going through the Photos Library and not being able to find images I knew were there before and the next time they are back again!

FOR THE LOVE OF GOD AND THE SAKE OF MY SANITY, PLEASE, IF THERE IS A WAY TO MAKE THEM ALL SHOW AT ONCE ALL OF THE TIME, PLEASE TELL ME WHAT IT IS!!!!! (I am begging here.)

THIS IS TOTALLY WASTING MY TIME IN TRYING TO LABEL PICTURES FOR A FAMILY ALBUM! NOW I HAVE TO START CLEAR BACK AT THE BEGINNING TO SEE WHAT I MAY HAVE MISSED! THAT IS IF THERE IS ANY WAY TO GET THIS EVIL, DEPRAVED APPLICATION FROM PLAYING HIDE AND SEEK!

As for getting lost images back, if any are REALLY LOST and not just hiding:

--I sent a few of the birthday party to my sister which include some of the missing images, but hardly all. The others exist only in the Facebook album, as far as I know.

--The memorial service exists only in the Facebook album, which will be reduced quality! The theater ones would be a major pain, it would mean:

--Assuming the theater manager saved all of my images from every show from the last six years in full resolution.

--Assuming there's some way to get them from her computer back onto mine! I would have to bring the laptop to the theater sometime when we're not insanely busy and copy them all over, then the EVIL APP would view hundreds as being new which are in fact already in the Library and I would have four duplicates of some instead of three!!!

--The worst of it is, all of this applies only to known events! How many images may I have taken in between these events which I have no idea of as they don't show in the Library?

This is pure torture designed to drive me back to shooting film and keeping printed albums! Or maybe tintypes and daguerreotypes.
 

CoriSCapnSkip

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My tech sent me a suggestion and here is what I sent him:

What you suggested is part of it, but not the whole story. That top left "Photos" button is the only one which shows anything like many (but far from all) the pictures in anything like proper order.

That "iPhoto Events" folder shows the SAME THING as the Library in the iPhoto App--even when I click on what appears to be a folder containing the event of Stuart Maxwell's Memorial service, only ONE IMAGE, obviously the cover photo, shows up! The rest are not visible anywhere--not in the Photos Library, not in "iPhoto Events," and not in the original iPhoto Library! Up until this point, I'd been going through what should have been a chronological display of all my photos, ignoring that there seemed to be gaps, but at this point I noticed things were undeniably Horribly Wrong! If the copies on the computer are all that are really there, and the App is not hiding images on the Cloud somewhere, that means it has lost UNTOLD NUMBERS of FOUR YEARS' WORTH of pictures which I had stored only in iPhoto!

WHAT I WANT TO KNOW ARE ARE THESE LOST BEYOND RECOVERY? Is there even a way to tell how many are lost?


Obviously important events such as Stu's service are in Facebook albums, and maybe there is some magic way to change them back to full resolution from whatever Facebook does, and even that is a lot of extra work I shouldn't have to do when I should have full access to ALL the images I stored on iPhoto, but what about all the pictures between important events? The only way I can think of to even estimate the number missing is to go by image number and see which numbers do, and don't exist in the Library--both versions of it, as iPhoto is obviously missing some which Photos has and vice versa! I deleted only a few from the camera before saving to iPhoto so the number should be close but not exact. Maybe some computer program does this because I don't want to go blind checking tens of thousands of images number by number. Might the originals still exist on the G4 and does it even still work well enough to access them?

Now, the one remaining button, "All Photos," may indeed show all of them, but I wouldn't know, because they appear in such random order and there is no way to sort them by date or any other means that I can see, so I don't use that button.

Please help! Mom's party is on October 1 and I feel uneasy adding either archival or new pictures if there's some monster in the App eating them and then spitting them back out in random order when it darn well feels like! Can you make an emergency trip here to straighten this out if I can't? You might do it after resolving the laptop issue, if you can do that fairly soon. Thanks.
 

CoriSCapnSkip

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Anyone who can suggest an App for managing photos on the Cloud is welcome to chime in at this point.

Okay, I am willing to subscribe to Adobe Lightroom or whatever paid program is good, (at least until the Photos App works the bugs out), if I can be sure of recovering and keeping the missing images! Since Photos was supposed to make copies of all images existing in my Cloud Library available on my iPhone, I opened the App on the phone to check whether the missing photos might appear. It shows the exact same thing--49 images total for July 27-29, 2013 (28 less than there should be) and 1 image total for September 1, 2013 (16 less than there should be). The WHOLE IDEA of going on the Cloud was to save ALL my photos in case some horrible catastrophe befell the computers, CDs, etc.! What is the point if it's simply going to lose large numbers of them indiscriminately?

If these images do exist and subscribing to a photo managing service would BRING THEM BACK AND MAKE THEM STAY WHERE I WANT, WHEN I WANT, I would gladly do it, but if there is no way to do this I AM CONSIDERING PANICKING!

Thank you and good night.
 

CoriSCapnSkip

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Cori... I'm not really sure about this but if the photos that don't appear in Photos are older or seldom looked at, they may be cached on the cloud. Also, if you have tons of photos and duplicates of photos, you may need to purchase more storage. Check this out and see if it might apply to you.

iCloud Photo Library: Explained | iMore

Yeah, I was hoping they were stashed on the Cloud and could be accessed some way. It appears the problem seems to be the Operating System upgrade. Sent the following to my computer tech:

Here is a 7-page help topic from people who had a worse time than I did!


Upgraded to OS X El Capitan and lost my whole i... |
Official Apple Support Communities


At least I believe the majority of my pictures are in Photos--it's just that sections are missing--I tried everything--checking Time Machine on the Tower, plugging in the small backup drive which was connected to the laptop, and opening iPhoto every which way--every single version of every single way shows the same thing--49 pictures of my sisters' party when there should be 77 and 1 picture of Stu's service when there should be 17! The images still exist on Facebook, but it seems to strip out metadata or exif or whatever in such a way only a computer genius could find it again--so I can't get image numbers or anything to help me search for the missing items that way!

I tried looking for the OS X El Capitan site and couldn't even find it! Could you please read this help topic and let me know which (if any) of these suggestions might work to recover the missing images? I'll worry about streamlining by trimming out the many duplicates some other time--right now all I want is the missing ones BACK!

If one of these works I hope the resulting adrenaline rush can help me survive this project!

Thanks and PLEASE!

(In the meantime there seems to be no danger in continuing to scan older photos, as those go into a folder and not directly to the Photos App.)
 

AnnaMarie

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Feb 16, 2012
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So last night I got the call back from the company about the allergy info.

The good news is, her information was the same as the written information I received.

I did tell her I was quite disgusted that what I was told would take a few minutes ended up taking almost 2 weeks. That information should be available to their CSR. She apologized for the delay, but I requested she pass my complaint on to the appropriate department, and include that their biggest competition DOES have that information instantly available. (I named the company to her. But I'm just not interested in bad-mouthing a company by name.)

And regarding my son, his bite is now down to just a hard bump. It seems to make him angry....but he's a teen.
 

CoriSCapnSkip

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It seems to have definitely been the Operating System Upgrade which royally screwed my entire digital photo collection. The fixes in the help topic involved finding a back way to sneak in and update to the latest version of iPhoto which worked for some users, while others just took the loss. Thing is, my tech installed the latest version of iPhoto during the previous upgrade. That seems to be why I lost only patches of my photo library rather than the whole thing like many people. No instructions I can find anywhere do anything to bring the missing images back. My tech is going to try with other programs.

Some Mac users think they are very smart simply not installing the upgrades. Well, I have done this, too, because I hang onto hardware for ten or twenty years, and the older machines won't take the new upgrades. Thing is, eventually these machines fall so far behind the times besides the hardware itself failing that they won't work at all, so you need newer ones with the latest upgrade. Since they put out a new one about every week, I am able to stay in (usually) acceptable shape by obtaining from my tech previous but not archaic models. If I didn't have two, the laptop for portability and another Mac for storage, I'd be totally screwed as the laptop died awhile ago. As it is, I have more than enough photos to complete the project for the birthday party, I am simply irritated and maddened.

I've concluded Apple uses the term "upgrade" because "Aggravating Evil Timewasting Life-Destroying Labyrinth from Hell Ruining Things Which Worked Perfectly Fine Before" just takes too long. If they had to pay by the hour for people's time they have wasted, the company would be broke! Plus if they lost my pictures for good I would sue for emotional distress!
 
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I have a separate hard drive that I use to back up with Time Machine rather than completely relying on the Cloud plus there are some things I would prefer not to have on the Cloud. It's always a good idea to back up all your data immediately before installing an OS upgrade in addition to doing it even weekly if you add a lot of new data in between. I realize that's not going to help your current situation but maybe going forward you could consider trying that.