Login Issue

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Jordan

Webmaster-at-Large
Administrator
Moderator
Dec 6, 2007
10,001,208
5,013
New York, NY
stephenking.com

Alexandra M

Well-Known Member
Mar 12, 2015
3,678
21,844
Kelowna, B. C., Canada
Does this happen on multiple browsers or just one?

Either way, which browser(s) are you using, on which OS(s)?

Have you tried logging in using your email address instead of your username?

Have you tried clearing your cache?
I am logging in with my email address since coming back. I use Google.ca and Mozilla Firefox and have Windows 10.
Hope that helps, not computer savvy at all. Don't know how to clear my cache Also have a full recycling bin that will not empty
and this laptop is 48% fragmented and will not defrag. I think that is all the complaining I can do... I definitely have a sick Toshiba.
 

Jordan

Webmaster-at-Large
Administrator
Moderator
Dec 6, 2007
10,001,208
5,013
New York, NY
stephenking.com
Jordan


Thanks for the link and above is the result. My Java is not enabled because it refuses to load.
Hope I have given the right answers to your questions as I really am tech stupid.
If you can log in using your email address, it seems like the problem comes from the format of your user name. You can try logging in using your username now that you've cleared your cache, but if it still doesn't work the easiest solution would be to keep logging in with your email address.
 

Alexandra M

Well-Known Member
Mar 12, 2015
3,678
21,844
Kelowna, B. C., Canada
Jordan

Your full user agent string is:
If you can log in using your email address, it seems like the problem comes from the format of your user name. You can try logging in using your username now that you've cleared your cache, but if it still doesn't work the easiest solution would be to keep logging in with your email address.
Thanks Jordan for your help. After clearing my cache my laptop is working much faster. Will keep trying to fix the other problems. Did
try my User Name but it did not work so will use the email address.
 

Neesy

#1 fan (Annie Wilkes cousin) 1st cousin Mom's side
May 24, 2012
61,289
239,271
Winnipeg, Manitoba, Canada
Jordan

Your full user agent string is:


Thanks Jordan for your help. After clearing my cache my laptop is working much faster. Will keep trying to fix the other problems. Did
try my User Name but it did not work so will use the email address.
Jordan posted something once about clearing your cookies in Firefox.

I looked it up or he provided some instructions (cannot remember which) but I do it all the time now - it helps speed things up for me.