I read the article yesterday. I got to the part where it becomes 'author stalks blogger' and thought 'Whoa, Nelly! That's no way for a reasonable person to behave!'
But to be fair, the writing was on the wall (sorry) early on. She was clearly obsessive about her 'baby' in the first place (scribbling notes in the margin when presented with the print copy, as though she'd never seen the proofs and/or drafted, re-drafted, then handed it off to an editor).
It's why reviews should be ignored, and also why I'd resist (and have resisted) the 'suggestion'* to build a social media profile - especially if all it really amounts to is the author always having to play nice (you can't even ignore all the ass-hats, lest you get accused of responding only to positive/glowing comments; instead, it's on with the Prozac smile and inanities like 'Good point. Something to consider for next time. Thanks for reading' rather than something rather more earthy and honest. I've used all those btw, on the online writers' group I used to be part of. What I really meant 90% of the time was 'Screw you, Jack'...but as I say, if you don't respond at all, you're aloof/only interested in nice comments and gathering lackies, and so on).
Basically, if readers feel a burning need to 'reach out' to me personally, they can do it the old-fashioned way - by letter - or by rocking up to a signing/reading (should I ever get to that point). If, as is likely, they just want to gob off (maybe to get a rise out of me that they can twist or otherwise use against me)...well, they have their platform(s) upon which to validate their existences (if only to themselves), while for me ignorance would be bliss.
(Of course, if I got
big big, I might have a website with a message board. I wouldn't go on it, naturally, and I'd have to remind myself not to peek, particularly at certain sections. But...
)
* It's actually more like an order. 'But what about Twitter?', they may say.
My response to that is akin to that of The Hound in Game of Thrones: where he says "**** the king", I say "**** Twitter".