I Am Angry Today Because . . .

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Pucker

We all have it coming, kid
May 9, 2010
2,906
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Switched cable companies the other week. RCN had to come back Saturday to try and fix a problem. Now an “expert” needs to come next Saturday to give it a shot. Apparently I have the only VIZIO Smart TV that TIVO is incompatible with... according to the tech.

Here's something that happened:

I finally brought cyberspace into my home recently.

I'm a Luddite . . . that's okay.

You won't enjoy getting old any more than I have (thank you, Kurt Vonnegut).

So I go on the internet to schedule a "tech" to come to my house and do whatever magic (and it is .. . John used to say that . . . some of you will remember . . . 'magic is just technology we haven't learned yet') they do that makes it possible for me to annoy you guys with all of my nonsense.

So anyway . . . I order a specific package from the provider (who I will not advertise) and while the "set-up" is occurring, the tech guy says something on this order:

"I can't get a code for the offer you selected at this speed."

I have no idea what this means. Perhaps you do.

What it looks like to me is the ol' bait -n- switch, if you're familiar.

Long story short . . . it costs five bucks more a month than they said it would, and I'll give the technician credit for not losing his temper when I yelled at him for something that wasn't his fault . . .

But it's exasperating sometimes . . . or is that just me again?
 

Neesy

#1 fan (Annie Wilkes cousin) 1st cousin Mom's side
May 24, 2012
61,289
239,271
Winnipeg, Manitoba, Canada
Here's something that happened:

I finally brought cyberspace into my home recently.

I'm a Luddite . . . that's okay.

You won't enjoy getting old any more than I have (thank you, Kurt Vonnegut).

So I go on the internet to schedule a "tech" to come to my house and do whatever magic (and it is .. . John used to say that . . . some of you will remember . . . 'magic is just technology we haven't learned yet') they do that makes it possible for me to annoy you guys with all of my nonsense.

So anyway . . . I order a specific package from the provider (who I will not advertise) and while the "set-up" is occurring, the tech guy says something on this order:

"I can't get a code for the offer you selected at this speed."

I have no idea what this means. Perhaps you do.

What it looks like to me is the ol' bait -n- switch, if you're familiar.

Long story short . . . it costs five bucks more a month than they said it would, and I'll give the technician credit for not losing his temper when I yelled at him for something that wasn't his fault . . .

But it's exasperating sometimes . . . or is that just me again?
I am in Canada but yes - it is the same here - we have dealt with MTS and tried them for a while then switched back to Shaw.

With hubby up in the wilds of Nunavut at first he had to buy a Blackberry as Smart Phones did not work up there. He uses his laptop and has a good internet connection through WiFi but the Lodge he works at pays for that.

Thanks for reminding me - today is the day to catch up on paying all my bills on-line!
 
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DiO'Bolic

Not completely obtuse
Nov 14, 2013
22,864
129,998
Poconos, PA
Here's something that happened:

I finally brought cyberspace into my home recently.

I'm a Luddite . . . that's okay.

You won't enjoy getting old any more than I have (thank you, Kurt Vonnegut).

So I go on the internet to schedule a "tech" to come to my house and do whatever magic (and it is .. . John used to say that . . . some of you will remember . . . 'magic is just technology we haven't learned yet') they do that makes it possible for me to annoy you guys with all of my nonsense.

So anyway . . . I order a specific package from the provider (who I will not advertise) and while the "set-up" is occurring, the tech guy says something on this order:

"I can't get a code for the offer you selected at this speed."

I have no idea what this means. Perhaps you do.

What it looks like to me is the ol' bait -n- switch, if you're familiar.

Long story short . . . it costs five bucks more a month than they said it would, and I'll give the technician credit for not losing his temper when I yelled at him for something that wasn't his fault . . .

But it's exasperating sometimes . . . or is that just me again?
I saved about $50 a month switching to another cable provider. I now get even more and better channels, faster internet speed (at 56 mbps), plus additional benefits. My old provider wanted to know why I was canceling their service. I told them it was primarily the savings, and second was the internet speed. (And the final straw was their dropping of the the NY CBS affiliate, and only keeping the Philadelphia CBS affiliate, which meant no more NY Jets games). The customer service rep said I was only getting 5 mbps from them, but I could upgrade to 60 mbps for an additional $32 per month. That was their sales pitch to keep me a customer… Pay $80 more per month instead of $50 more, to still get less, overall, than I will be getting from the new provider. I was kind to the rep and said, thank you, but I'm cancelling your service.

"I can't get a code for the offer you selected at this speed."

If you have some backup for what you selected, call the customer service department and complain. They might honor the other offer for a year, especially if you're a new customer.
 
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Pucker

We all have it coming, kid
May 9, 2010
2,906
6,242
62
I

"I can't get a code for the offer you selected at this speed."

If you have some backup for what you selected, call the customer service department and complain. They might honor the other offer for a year, especially if you're a new customer.

This is actually kind of funny.

What ended up happening was that they knocked $25 (a little bit less than half) off the "introductory fee."

Don't you love that?

Ask the "technician," for whom you must pay $59.00, what the additional "introductory fee" is for, and he smirks and shrugs (in fairness . . . I would, too). So, there you are.

They've got us right where they want us . . . and that bothers me to a certain extent.

I used to think I didn't "need" to be "connected," and maybe I don't.

But "want" supersedes "need," sometimes . . . or is that yet another thing I've misjudged?
 
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DiO'Bolic

Not completely obtuse
Nov 14, 2013
22,864
129,998
Poconos, PA
I need to find inexpensive cable/internet. I don't really watch TV and just need basic basic.
Only thing around here is Comcast and Verizon Fios it seems. They both have a million channels and home phone.
Did you check into Direct TV (especially if you are and AT&T Wireless customer)?
 
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DiO'Bolic

Not completely obtuse
Nov 14, 2013
22,864
129,998
Poconos, PA
This is actually kind of funny.

What ended up happening was that they knocked $25 (a little bit less than half) off the "introductory fee."

Don't you love that?

Ask the "technician," for whom you must pay $59.00, what the additional "introductory fee" is for, and he smirks and shrugs (in fairness . . . I would, too). So, there you are.

They've got us right where they want us . . . and that bothers me to a certain extent.

I used to think I didn't "need" to be "connected," and maybe I don't.

But "want" supersedes "need," sometimes . . . or is that yet another thing I've misjudged?
Do you have a friendly neighbor that you get a decent wireless signal from? You can always offer to give them $10 per month to allow you to connect in.
 

Pucker

We all have it coming, kid
May 9, 2010
2,906
6,242
62
Do you have a friendly neighbor that you get a decent wireless signal from? You can always offer to give them $10 per month to allow you to connect in.

Once again, "funny."

Somebody besides me should start a thread with suggestions as to how I can stop describing everything that happens to me as "funny."

I actually brought this up with the "tech" who came to my house. I told him that my old friend, Zap (another story, another time) used to "pirate" his neighbor's WiFi, but he had to take his laptop into the bathroom in order to get enough of the signal.

The tech laughed (win for me), and said, "It's not like that anymore."

What else could I do but believe him?

He knows -- or claims to know -- how the magic works.

I don't care how it works . . . I just like hanging out with you guys.

; )
 

DiO'Bolic

Not completely obtuse
Nov 14, 2013
22,864
129,998
Poconos, PA
Once again, "funny."

Somebody besides me should start a thread with suggestions as to how I can stop describing everything that happens to me as "funny."

I actually brought this up with the "tech" who came to my house. I told him that my old friend, Zap (another story, another time) used to "pirate" his neighbor's WiFi, but he had to take his laptop into the bathroom in order to get enough of the signal.

The tech laughed (win for me), and said, "It's not like that anymore."

What else could I do but believe him?

He knows -- or claims to know -- how the magic works.

I don't care how it works . . . I just like hanging out with you guys.

; )
LOL Perhaps we should start a thread “How to get Pucker technology for free.”

Like if you don’t care about TV, but would still like to watch movies and some TV shows, Netflix allows 5 users on an account. Find a friend that has Netflix, but doesn’t have 5 users, and ask if you can share their credentials for your PC.
 
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not_nadine

Comfortably Roont
Nov 19, 2011
29,655
139,785
Behind you
I had it once a long time ago. I will have to see if you are allowed to have dishes. I did see some, but they might have been grandfathered.
 
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Pucker

We all have it coming, kid
May 9, 2010
2,906
6,242
62
LOL Perhaps we should start a thread “How to get Pucker technology for free.”

Like if you don’t care about TV, but would still like to watch movies and some TV shows, Netflix allows 5 users on an account. Find a friend that has Netflix, but doesn’t have 5 users, and ask if you can share their credentials for your PC.

I have referred to my own inability to relate to this fine new century as "tech-lol-ogy" more than once on this forum.

As with much of my effort here, I find myself a great deal more amusing than anyone else in cyberspace has noted.

That's okay.

I'm a Calvinist.

I already know it won't work, no matter what I do.

; )
 
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skimom2

Just moseyin' through...
Oct 9, 2013
15,683
92,168
USA
I need to find inexpensive cable/internet. I don't really watch TV and just need basic basic.
Only thing around here is Comcast and Verizon Fios it seems. They both have a million channels and home phone.
Here, you can get basic basic from Comcast (I think it has something like 12 channels). You can also get just internet or internet/phone. We dumped cable altogether, watch internet-based tv (Netflix & Hulu) and haven't missed cable a bit. Alternately, you can try an antenna to get the major channels over the air (if its just a TV issue).
 
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