I'm sure some of y'all remember the story about the client a few years ago who swore I was trying to kill her.....
More recently, I told you about the client who is a little odd, always correcting my grammar, etc. and progressively getting worse.
Well, on Friday this guy comes in the salon and I'm too busy to cut his hair. I tell him I'm really sorry but I can't cut his hair until Tuesday. He angrily replies that sorry doesn't get it. I tell him that all the other clients made appointments in advance, and I'm sorry but I can't fit him in until Tuesday.
He yells that he is a selfish bast*rd, and he doesn't make appointments. I thank him, tell him to have a nice day, and walk away to take care of my client.
So today, he shows up and says that whenever I'm ready he would like a haircut. I take him to my chair, and he says he is sorry for the way he acted. I told him I understand, but that if he speaks that way to me ever again, that I will refuse to cut his hair. He told me to just charge him more because he can't guarantee that it won't happen again. I informed him that I can guarantee it won't happen again, because I have the right to refuse any customer for any reason, and he can find himself another hairstylist....he said that was fine to send him away, but he wanted his hair cut first.... The guy wouldn't get out of my chair.
So yeah, I have this powerful nut magnet in my head.....
Anyone else have a story?
More recently, I told you about the client who is a little odd, always correcting my grammar, etc. and progressively getting worse.
Well, on Friday this guy comes in the salon and I'm too busy to cut his hair. I tell him I'm really sorry but I can't cut his hair until Tuesday. He angrily replies that sorry doesn't get it. I tell him that all the other clients made appointments in advance, and I'm sorry but I can't fit him in until Tuesday.
He yells that he is a selfish bast*rd, and he doesn't make appointments. I thank him, tell him to have a nice day, and walk away to take care of my client.
So today, he shows up and says that whenever I'm ready he would like a haircut. I take him to my chair, and he says he is sorry for the way he acted. I told him I understand, but that if he speaks that way to me ever again, that I will refuse to cut his hair. He told me to just charge him more because he can't guarantee that it won't happen again. I informed him that I can guarantee it won't happen again, because I have the right to refuse any customer for any reason, and he can find himself another hairstylist....he said that was fine to send him away, but he wanted his hair cut first.... The guy wouldn't get out of my chair.
So yeah, I have this powerful nut magnet in my head.....
Anyone else have a story?